Privacy Policy

Effective Date: September 10, 2026
Last Updated: September 10, 2026

This Privacy Policy explains how ReliefPro Wellness, doing business as ReliefPro, collects, uses, and discloses personal information when customers visit reliefprowellness.com, place an order, or contact us.

Questions and privacy requests may be sent to reliefprowellness@gmail.com.

Information We Collect

We may collect:

• Names and contact information
• Billing and shipping addresses
• Order and transaction information
• Customer-support communications
• Account information
• Device and browser information
• IP addresses and online identifiers
• Cookie and tracking information
• Store interactions and purchase activity

Payment information is processed by payment providers. ReliefPro generally receives payment confirmation and limited transaction details rather than complete payment-card credentials.

How We Use Information

We may use personal information to:

• Process and fulfill orders
• Confirm payments
• Provide shipping and tracking information
• Handle returns and refunds
• Respond to customer requests
• Prevent fraud and protect the store
• Maintain business and transaction records
• Analyze store performance
• Measure advertising effectiveness
• Provide relevant advertising
• Send marketing communications where permitted
• Comply with legal obligations

Service Providers

Information may be disclosed as reasonably necessary to providers that help operate the store, including:

• Shopify
• Payment processors
• DSers
• Suppliers and fulfillment partners
• Shipping carriers
• Customer-support providers
• Fraud-prevention providers
• Google Analytics 4
• Meta Pixel and Meta advertising services

These providers may process information under their own privacy policies and contractual obligations.

Cookies and Advertising

ReliefPro may use cookies and similar technologies for store functionality, analytics, advertising measurement, fraud prevention, and relevant advertising.

Depending on the customer’s location, certain advertising disclosures may be considered a sale, sharing, or use of information for targeted advertising under applicable privacy law.

Customers can use available store privacy controls, browser settings, and recognized legally required opt-out mechanisms. Blocking cookies may affect store functionality.

Marketing Communications

Customers may unsubscribe from promotional emails by using the unsubscribe link included in those messages.

ReliefPro may continue sending transactional communications concerning orders, shipping, returns, refunds, security, or customer requests.

Retention

Personal information is retained for as long as reasonably necessary to fulfill orders, provide support, maintain accounting and transaction records, resolve disputes, prevent fraud, and satisfy legal obligations.

Retention periods vary according to the type of information and the reason it was collected.

Privacy Rights

Depending on applicable law, customers may have the right to request:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• A portable copy of personal information
• An opt-out from certain advertising uses
• An appeal of a denied privacy request

Requests may be submitted to reliefprowellness@gmail.com. We may verify the requester’s identity before completing a request.

ReliefPro will not unlawfully discriminate against customers for exercising applicable privacy rights.

Children

The store is intended for adults and is not directed to children under 13.

ReliefPro does not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information.

Security

ReliefPro and its providers use reasonable safeguards designed to protect personal information. No online system or transmission method can be guaranteed completely secure.

Policy Changes

This Privacy Policy may be updated when business practices, service providers, or legal requirements change.

The updated version will be posted on this page with a revised “Last Updated” date.

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